PRIVACY POLICY

This Privacy Policy applies to the use of FileBrain (the "Website"), a product offered by TryppleA. In this Privacy Policy, references to "FileBrain", "we", "us", or "our" refer to TryppleA as the company operating the FileBrain product. TryppleA is committed to respecting your privacy and protecting your personal information.

This Privacy Policy explains how TryppleA collects, uses, discloses, and protects your personal information in connection with the Website. By using the Website, you consent to the collection, use, disclosure, and protection of your personal information as described in this Privacy Policy.

1. Collection of Personal Information

We may collect personal information from you when you use the Website, such as your name, email address, and other contact details. We may also collect non-personal information, such as your IP address, browser type, and access times.

2. Legal Basis for Processing Personal Data

We process your personal data on the following legal bases:

  • Consent: You have given us explicit consent to process your personal data;
  • Contract: The processing is necessary for the performance of a contract with you;
  • Legal obligation: The processing is necessary to comply with a legal obligation;
  • Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

3. Use of Personal Information

We may use your personal information to:

  • Provide you with the Website and its features;
  • Communicate with you about the Website and our services;
  • Respond to your inquiries and provide customer support;
  • Personalize your experience on the Website;
  • Enforce our terms of use and protect our legal rights;
  • Comply with legal obligations; and
  • Improve the Website and our services.

We may also use your personal information for other purposes that are disclosed to you and to which you consent.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With your consent;
  • To our service providers who assist us in operating the Website and providing our services;
  • To comply with legal obligations;
  • To protect our legal rights and interests; and
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Protection of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no security measure is perfect, and we cannot guarantee the security of your personal information.

6. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely dispose of it in accordance with our data retention policies and applicable law.

7. Conversation Logging

If you choose to enable conversation logging, we will store your conversation history on our servers. This feature is optional and disabled by default. When enabled, the logs may include personal information depending on what you choose to enter during your interactions.

Purpose of Logging: The conversation logs are stored to improve your experience and to enhance the quality of our service. We do not use the logs for any other purpose without your consent.

User Responsibility: You are responsible for the content logged, including any personal or sensitive data you decide to include. We recommend avoiding entering personal information unless strictly necessary.

Security: We take reasonable steps to protect your data, but it is important to understand that no security system is completely secure. By enabling logging, you acknowledge the risks associated with storing data online.

Retention: Conversation logs are retained as long as necessary for the intended purpose or as required by law. You may request deletion of your logs at any time by contacting us.

8. Your Rights

Under the GDPR, you have the following rights:

  • The right to access your personal data;
  • The right to rectify your personal data if it is inaccurate or incomplete;
  • The right to erasure of your personal data (also known as the "right to be forgotten");
  • The right to restrict processing of your personal data;
  • The right to data portability (i.e., to receive a copy of your personal data in a structured, commonly used, and machine-readable format);
  • The right to object to processing of your personal data; and
  • The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request as soon as practicable and no later than one month after receipt of your request.

9. Cookies

We use cookies and similar technologies to provide and personalize the Website, analyze usage, and improve the Website and our services. For more information on our use of cookies, please refer to our Cookie Policy.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post a notice of any material changes on the Website and update the "Last Updated" date at the top of this Privacy Policy. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices with respect to your personal information, please contact us via the webform.

Last updated: 07.12.2024