AI customer support for online schools

Build an AI support assistant that knows your business

Turn your documents, website and support instructions into reliable answers. Add your own decision logic, connect business systems and serve customers through the channels you already use.

Build your assistant Talk to our team

Free credits included · No card required

How FileBrain works

Company knowledge

Documents · Help center · Website · FAQs

FileBrain intelligence layer

RAG search · AI models · Custom workflows

GetCourse

Website

From generic chat to business support

Give AI the context and rules your team already uses

A general assistant can hold a conversation. A FileBrain assistant can work inside your support process.

GENERAL AI CHAT

Useful for everyday questions

Answers from general model knowledge
No automatic access to current company information
No connection to your support workflow
Lives as a separate chat experience

FILEBRAIN PRO

Built for your customer conversations

Grounds answers in approved company knowledge
Applies your prompts, conditions and routing rules
Connects to workflows and business platforms
Works in GetCourse, Telegram and website

Grounded answers

Your knowledge stays at the center of every answer

Add product documentation, policies, help articles and internal instructions. FileBrain retrieves the relevant context before the model responds, so answers reflect the information your business has approved.

Multiple data sources

PDF, Word, text, Markdown, YouTube and website content.

Test before launch

Review real answers in the playground and improve the knowledge base.

FileBrain Pro AI support assistant answering from a business knowledge base

Control what happens next with visual workflows

Build the logic around the model: classify requests, search selected knowledge, apply conditions, transform data and return the right response through the right channel.